Support
We’re here to help.
For questions about our products, including JFF Create, please reach out directly. We aim to respond to every inquiry within two business days.
Contact
Email: support@jffpublications.com
Frequently Asked Questions
How do I report a bug or issue with the app?
Send an email to support@jffpublications.com with a description of the issue, the device and iOS version you’re using, and any steps to reproduce the problem. Screenshots help.
How do I request a new feature?
We love hearing ideas from users. Email us with your suggestion and how you’d use it. We read every message.
How do I delete my account or data?
Email support@jffpublications.com from the email address associated with your account. We’ll confirm your identity and process the deletion within 30 days.
Where is your privacy policy?
Our full privacy policy is available at /privacy.html.